The Scaling Trap: Leadership Challenges in Growth-Stage Startups

COO onboarding to restructure operations during growth phase

1.4 THE SCALING TRAP – WHEN LEADERS DON’T ADAPT TO GROWTH

Client:B2B SaaS Company (250+ Employees)

Challenge: After growing to 100+ employees, the management team failed to transition to scale-up leadership. 

  • The CEO still acted like a startup founder, micromanaging rather than delegating. 
  • Execution slowed as managers weren’t empowered to lead their teams. 
  • Investors feared leadership misalignment could stall further growth. 

Solution: 
Through our Scale-Up Leadership Assessment, we evaluated whether the CEO was the right fit for this phase. 

  • A new COO was brought in to drive operational structure. 
  • Leadership coaching enabled the CEO to shift focus to vision and strategy. 

Results:  

  • Operational efficiency improved within six months 
  • The company successfully expanded to 300+ employees 
  • Investors gained confidence in long-term leadership stability 

Are your leaders scaling with your company, or holding it back? Let’s map their fit.