GROWTHGUIDES

We recognize the importance of the privacy of our users and clients and are committed to protecting your personal data, ensuring transparency in the collection, use, and storage of such information. This Privacy Policy (“Policy”) explains in a clear and accessible manner how your information and data will be collected, used, shared, and stored through our systems.

This Privacy Policy applies to the commercial website of GrowthGuides Brasil, available at www.growthguides.team.

Your acceptance of this Policy shall be deemed to occur when you access or use the website, indicating that you are aware of and in full agreement with the manner in which we will use your information and data.

This document should be read in conjunction with our Terms of Use, which provide an overview of our platform. Should you have any questions or need to address any matter related to this Policy, please contact us via email at info@growthguides.team.

1 – INFORMATION WE COLLECT

We collect personal information in the following ways:

• Information You Provide to Us: Personal data such as your name, date of birth, address, telephone number, email address, business name, CNPJ (Brazilian company registration number), and position—collected via forms, chat, and/or emails—will be used to facilitate contact and/or for the purpose of scheduling a demonstration of our services.

1.2. Browsing Information: GrowthGuides Brasil automatically collects access records, which include the IP address, date and time, and geographic location used to access the website. This data is mandatorily collected in accordance with Law No. 12.965/2014 (“Marco Civil da Internet” Law) but will only be provided to third parties with your express consent or by judicial demand.

1.3. Contact History: Records of interactions and content accessed on our website, including your navigation, the pages or other content you visit, your searches, participation in surveys, or via email.

1.4. Communications with GrowthGuides: When you communicate via the website, we collect information regarding your communication, including metadata such as the date, IP address, and time of the communications, as well as the entire content thereof and any information you choose to provide.

1.5. Cookies and Similar Technologies: We use cookies—text files generated and stored on your browser or device by websites, applications, and online advertisements. The cookies used are only those necessary to ensure proper navigation. You may manage your cookie preferences at any time.

2 – HOW WE USE YOUR PERSONAL INFORMATION

We highly value your privacy. Accordingly, all data and information about you are treated as confidential and will be used solely for the purposes described herein and authorized by you.

2.1. Authorized Uses

The information collected is used for the following purposes:

2.1.1. Provision of Services: Sending requested materials, notifications, updates, institutional communications, and for any purpose you authorize at the time of data collection.

2.1.2. Communication: Contact via email or telephone regarding information about products, services, events, and other matters of interest to you.

2.1.3. Research and Statistics: For the purpose of improving the services offered, without disclosing personal data.

2.1.4. Data Sharing: Authorized Collaborators: Only internal staff and affiliated companies will have access to the data; Partner Disclosure: Only when explicitly indicated on the collection page; Authorities: When required to comply with legal obligations or upon judicial request.

2.1.5. Business Transfer: The information that is collected by us is considered to be an asset. If we or any affiliated company, division or portions of its assets are acquired by another company, such information may be one of the transferred assets. We will take reasonable steps to place a notification of such a transfer on our website.

2.1.6. Other Purposes: In certain cases, we may use data for purposes not explicitly provided for in this Privacy Policy, provided that such uses fall within your legitimate expectations. Any eventual use of your data for purposes that do not meet this criterion shall be carried out only with your prior consent.

2.2. Data Deletion: All collected data will be deleted from our servers upon your request, through a free and facilitated procedure, or when such data is no longer necessary or relevant for us to provide our services—except where there is another reason for its retention, such as a legal obligation to retain data or the need to preserve it for the protection of GrowthGuides Brasil’s rights. In cases where you request the deletion of your data, it will be carried out promptly, to the extent possible.

3 – USERS’ RIGHTS

In accordance with applicable Brazilian data protection legislation, including the General Data Protection Law (“LGPD”), you are entitled to certain rights regarding the privacy and protection of your personal data:

3.1. Right of Access: At any time, you may request and receive a copy of the personal data we hold about you.

3.2. Right of Rectification: You may, at any time, request the correction, rectification, or updating of your personal data should you identify any inconsistencies. However, in order for any changes to be made, it will be necessary to verify the validity of the information provided. Additionally, you may directly correct some of your personal data by contacting info@growthguides.team.

3.3. Right of Deletion: You may, at any time, request the deletion of the personal data we hold about you. All collected data will be deleted from our servers upon your request or when such data is no longer necessary or relevant for us to provide our services—except where there is another reason for its retention, such as a legal obligation to retain data or the need to preserve it for the protection of GrowthGuides Brasil’s rights. To modify or delete your personal information from our database, please send an email to info@growthguides.team.

3.4. Right to Withdraw Consent: You have the right to withdraw your consent with respect to the terms of this Privacy Policy. However, this shall not affect the lawfulness of any processing carried out prior to the request to withdrawal consent.

3.5. Identity Confirmation: To ensure the security and protection of your personal data, we may request specific information to confirm your identity before processing your request for access or the exercise of other rights. This measure is intended to prevent unauthorized access and ensure that personal data is not disclosed inappropriately. If necessary, we may contact you to request additional information to expedite the processing of your request. We are committed to responding to all legitimate requests as promptly as possible.

4 – INFORMATION SECURITY

All of your data is confidential and will only be accessible to individuals with proper authorization. Any use of such data shall be in accordance with this Policy. GrowthGuides Brasil will make all reasonable market efforts to ensure the security of our systems and your data. The servers that constitute our infrastructure are located within the European Union to ensure data stability and security. We operate in strict compliance with the applicable laws and regulations of the European Union, in particular, but not limited to, the General Data Protection Regulation (GDPR), which has harmonized data protection standards across all Member States since May 25, 2018.

Whenever possible, all your information will be encrypted, provided that such encryption does not impede your use of the website. You may request a copy of your data stored in our systems at any time. We will retain data and information only as long as it is necessary or relevant for the purposes described in this Policy, or as required by law, or if it is necessary for the protection of GrowthGuides Brasil’s legitimate interests.

5 – UPDATES TO THE PRIVACY POLICY

GrowthGuides Brasil reserves the right to modify this Policy as many times as necessary to provide you with greater security, convenience, and to continuously improve your experience. Therefore, it is important that you access our Policy periodically to stay informed of any updates.

6 – APPLICABLE LAW

This document is governed by and shall be interpreted in accordance with the laws of the Federative Republic of Brazil. The Civil Court of São Paulo is hereby designated as the competent forum to settle any disputes arising from this document, with express waiver of any other jurisdiction, however privileged it may be.

For any questions or requests, please contact us at info@growthguides.team.

Thank you for placing your trust in our services. We are committed to ensuring the security and privacy of your data.